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Being Needed Is Not the Same as Being Effective

By Fred Bean

There is a particular kind of satisfaction in being the person everyone needs. The difficult customer wants to speak with you. The team needs your approval. The partner trusts your judgment. When something gets complicated, someone inevitably says, “Let’s ask the boss.”

For a founder or executive, that can feel like evidence that you are doing your job. Sometimes it is. Experience matters, judgment has value, and leadership includes accepting responsibility for decisions other people should not have to carry. But there is a point at which being needed for everything becomes a problem. The organization’s capacity begins to depend on your personal availability, and your importance becomes difficult to distinguish from its dependence. READ MORE

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